If you don't know what exactly the Trojan Virus is?? Then you may check our previous article What Is Trojan Viruses?
One of the most frustrating tasks a home computer user will have to do is recover from a Trojan viruses infection. The following steps are general in nature, but intended to help the average computer user recover from a Trojan and other computer malware infection.
Step 1 – Gain access to a non-infected computer that allows you to save files to a CD-R or memory stick. Then, launch the computer’s web browser and download the RKill process killer application produced by Bleeping Computer and save to the portable drive or place in a temporary folder to burn to CD.
Step 2 – Download the free version of the Malwarebytes antimalware application. If using a portable drive, copy the install file to the drive. One thing to consider is copying two version of each file with the second version being a unique file name such as your first name or something that does not have anything to do with computer security since some Trojan viruses will prevent RKill or Malwarebytes from being installed. If burning a CD, wait to burn the CD until you have renamed the second version of each file
Step 3 – Restart the infected computer in Windows Safe Mode if the computer will allow you to do so.
Step 4 – Copy the files on the memory stick or CD onto the desktop of the infected computer.
Step 5 – Run the RKill application by double clicking either the primary or alternatively named file icon on the computer’s desktop. RKill should stop all known computer malware processes from executing on your infected computer. Note that RKill can take a few minutes to execute.
Step 6 – Once RKill finishes executing, turn off Windows System Restore on your computer. To access the System Restore properties, right click the “My Computer” icon and then select the “Properties” menu option. Select the “Turn Off System Restore” menu choice and choose the default menu prompts to complete the action.
Step 7 – Run the Malwarebytes installation file that you have already copied to the computers desktop. Note that you may need to run the renamed version of this file based on the Trojan virus that has infected the computer. Accept all default menu prompts and then run a complete antivirus scan of your computer’s drives.
Step 8 – After Malwarebytes has completed running, ensure you select the menu options to remove all infected files discovered.
Step 9 – Restart your computer after the infected files are deleted and the Trojan virus will be removed.
Step 10 – After the computer has restarted, turn Windows System Restore back on.
Step 11 – If you were not running a commercial antivirus program prior to the Trojan virus infection, consider purchasing one from Malwarebytes, Avast, AVG, Norton, or McAfee to prevent future infections.
One of the most frustrating tasks a home computer user will have to do is recover from a Trojan viruses infection. The following steps are general in nature, but intended to help the average computer user recover from a Trojan and other computer malware infection.
Step 1 – Gain access to a non-infected computer that allows you to save files to a CD-R or memory stick. Then, launch the computer’s web browser and download the RKill process killer application produced by Bleeping Computer and save to the portable drive or place in a temporary folder to burn to CD.
Step 2 – Download the free version of the Malwarebytes antimalware application. If using a portable drive, copy the install file to the drive. One thing to consider is copying two version of each file with the second version being a unique file name such as your first name or something that does not have anything to do with computer security since some Trojan viruses will prevent RKill or Malwarebytes from being installed. If burning a CD, wait to burn the CD until you have renamed the second version of each file
Step 3 – Restart the infected computer in Windows Safe Mode if the computer will allow you to do so.
Step 4 – Copy the files on the memory stick or CD onto the desktop of the infected computer.
Step 5 – Run the RKill application by double clicking either the primary or alternatively named file icon on the computer’s desktop. RKill should stop all known computer malware processes from executing on your infected computer. Note that RKill can take a few minutes to execute.
Step 6 – Once RKill finishes executing, turn off Windows System Restore on your computer. To access the System Restore properties, right click the “My Computer” icon and then select the “Properties” menu option. Select the “Turn Off System Restore” menu choice and choose the default menu prompts to complete the action.
Step 7 – Run the Malwarebytes installation file that you have already copied to the computers desktop. Note that you may need to run the renamed version of this file based on the Trojan virus that has infected the computer. Accept all default menu prompts and then run a complete antivirus scan of your computer’s drives.
Step 8 – After Malwarebytes has completed running, ensure you select the menu options to remove all infected files discovered.
Step 9 – Restart your computer after the infected files are deleted and the Trojan virus will be removed.
Step 10 – After the computer has restarted, turn Windows System Restore back on.
Step 11 – If you were not running a commercial antivirus program prior to the Trojan virus infection, consider purchasing one from Malwarebytes, Avast, AVG, Norton, or McAfee to prevent future infections.
No comments:
Post a Comment
Note: only a member of this blog may post a comment.